Returns & Exchanges

We want you to love every part of your hair care ritual, which is why we offer a 30-day window for returns and exchanges on all eligible products. If your order isn't a perfect fit for your routine, our team is here to help you find the right solution.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all glass bottles and tools are securely protected for transit.

3

Attach the Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return box.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing